Privacy policy

We take your privacy seriously and only collect data that are necessary to offer hosting and domain registration services. The policy is compliant with GDPR.

I. Basic provisions

The Personal Data Controller referred to in Article 4 (7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as "GDPR") is Solution Concept s.r.o. ID No. 28485751 with its registered office at Zelená 1570 / 14A, 160 00 Prague. ("Administrator").

Administrator contact information is
address: Solution Concept s.r.o., Zelena 1570 / 14A, 160 00 Prague, Czechia
email: info@mixhosting.cz
phone: +420 728 846 708

Personal data means all information about an identified or identifiable natural person; an identifiable natural person is a natural person that can be identified, directly or indirectly, in particular by reference to a particular identifier, such as name, identification number, location information, network identifier or one or more specific physical, physiological, genetic, psychological, economic, cultural or the social identity of this natural person.

The controller did not appoint a Data Protection Officer.

II. Sources and categories of processed personal data

The Administrator processes the personal information you provided to him or the personal information that the Administrator obtained as a result of your order.

The administrator processes your identification and contact information and the data necessary for the performance of the contract.

III. Legal reason and purpose of personal data processing

The legal reason for processing personal data is

  • performance of the contract between you and the administrator pursuant to Art. (b) GDPR;
  • the legitimate interest of the controller in the provision of direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6 (1) (a); (f) GDPR;
  • Your consent to processing for the purpose of providing direct marketing (in particular for sending commercial messages and newsletters) pursuant to Art. a) GDPR in conjunction with Section 7 (2) of Act No. 480/2004 Coll., on Certain Information Society Services, in the absence of an order for goods or services.

The purpose of the processing of personal data is:

  • processing your order and exercising the rights and obligations arising from the contractual relationship between you and the administrator; when ordering, personal information is required for successful order processing (name and address, contact), the provision of personal data is a necessary requirement for the conclusion and performance of the contract, without the provision of personal data it is not possible to conclude the contract or
  • sending business messages and doing other marketing activities.

There is no automatic individual decision-making within the meaning of Article 22 of the GDPR. You have given your explicit consent to such processing.

IV. Data retention period

The administrator keeps personal data

  • for the period necessary to exercise the rights and obligations arising from the contractual relationship between you and the Administrator and to assert claims arising from these contractual relationships (for a period of 10 years from the termination of the contractual relationship).
  • or the period until the consent to the processing of personal data for marketing purposes is withdrawn, for a maximum of 10 years, if the personal data are processed by consent.

After the personal data retention period has expired, the controller will delete the personal data.

V. Recipients of personal data (subcontractors of the controller)

The recipients of personal data are persons

  • involved in the delivery of services / payments under contract,
  • providing hosting services (MIXhosting) and other services related to hosting services,
  • providing marketing services.

The controller intends to transfer personal data to a third country (to a non-EU country) or an international organization. The recipients of personal data in third countries are cloud service providers.

VI. Your rights

Under the conditions set out in GDPR you have

  • the right of access to his personal data pursuant to Article 15 of the GDPR;
  • the right to correct personal data pursuant to Article 16 of the GDPR, or the restriction of processing pursuant to Article 18 of the GDPR;
  • the right to have personal data deleted pursuant to Article 17 of the GDPR;
  • the right to object to processing under Article 21 of the GDPR; and
  • the right to data portability under Article 20 of the GDPR;
  • the right to revoke the processing consent in writing or electronically to the address or email of the administrator specified in Article III hereof.

You also have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.

VII. Terms of personal data security

The controller declares that it has taken all appropriate technical and organizational measures to secure personal data.

The Administrator has taken technical measures to secure data and personal data repositories in paper form.

The controller declares that only the persons authorized by him have access to personal data.

VIII. Final Provisions

By submitting an order from the online order form, you confirm that you are familiar with the terms of privacy and that you accept them in their entirety.

You agree to these terms by checking your consent via the online form. By checking your consent, you acknowledge that you are familiar with and accept the terms of privacy.

The Administrator is entitled to change these conditions. It will publish the new version of the Privacy Policy on its website and at the same time send you a new version of the Privacy Policy to your email address, which you provided to the administrator.

These conditions come into effect on 25.5.2018.